Technical Incident: Delayed Mail
Incident Report for SendGrid
After closely monitoring mail flow, we have determined that the current technical incident is now resolved. Messages that were previously delayed have been processed. We sincerely apologize and thank you for your patience. Please contact our support team if you have any questions:
Posted about 1 year ago. Mar 04, 2017 - 21:10 PST
We have identified the root cause of the mail delays. You may still see some short delays, but mail flow has resumed. We will continue to monitor mail flow to ensure the interruption is resolved. We thank you for your patience and will provide a final update. Please visit to subscribe to future status posts.
Posted about 1 year ago. Mar 04, 2017 - 19:53 PST
Our operations and engineering teams are continuing to troubleshoot to find the core cause of these delays. Thank you so much for your patience as we get to the bottom of this. Please reach out to our support team at with any additional questions.
Posted about 1 year ago. Mar 04, 2017 - 19:23 PST
We are currently investigating reports of delayed delivery of mail. Mail is currently being accepted and queued, we are working to resolve delivery and will update as we have more information.
Posted about 1 year ago. Mar 04, 2017 - 18:19 PST
This incident affected: Mail Sending (API v3, SMTP, API v2).