Support portal System Disruption

Incident Report for SendGrid

Resolved

Our ticketing vendor has resolved their issue, and our support team is currently working through the backlog. Thank you for your patience.

Posted Oct 21, 2016 - 07:58 PDT

Investigating

Our support ticketing vendor is currently experiencing an outage. As soon as it becomes available again we'll be working diligently to respond to all recently logged support tickets. In the meantime please use sendgrid.com/docs to browse our knowledge base and view self help resources.

Posted Oct 21, 2016 - 05:36 PDT

This incident affected: Marketing Campaigns (Marketing Campaigns), Webhooks (Event Webhook, Parse API), Mail Sending (API v3, SMTP, API v2), and API, Website.