Technical Incident: Teammate Availability
Incident Report for SendGrid
Around 1AM MDT on Sunday morning of 7/1/18, there was a misconfiguration that caused teammates to be removed from a small subset of accounts belonging to a custom “2.5 Million” package type. Our engineers were able to locate the issue and restore all teammates for affected accounts. We sincerely apologize for the inconvenience. Please reach out to our Support team if you have any questions at
Posted about 1 year ago. Jul 01, 2018 - 17:22 PDT
This incident affected: Website.