A subset of customers may have experienced issues with mail send, API calls and UI load issues from 8:54 - 9:33PM MST. Our Operations team identified the cause as an issue with a third party service provider. Once this issue was located, our Operations team moved away from this provider for the time being. We apologize for any inconvenience this may have caused. Please contact our Support team at https://support.sendgrid.com with any questions.
Posted Feb 14, 2019 - 21:13 PST
This incident affected: Mail Sending (API v3, SMTP, API v2), Other Services (API, Email Activity), Marketing Campaigns (Marketing Campaigns), Webhooks (Event Webhook, Parse API), and Website.