Service Disruption: Mail Send, API Call & UI Load Issues

Incident Report for SendGrid

Resolved

A subset of customers may have experienced issues with mail send, API calls and UI load issues from 8:54 - 9:33PM MST. Our Operations team identified the cause as an issue with a third party service provider. Once this issue was located, our Operations team moved away from this provider for the time being. We apologize for any inconvenience this may have caused. Please contact our Support team at https://support.sendgrid.com with any questions.

Posted Feb 14, 2019 - 21:13 PST

This incident affected: Marketing Campaigns (Marketing Campaigns), Webhooks (Event Webhook, Parse API), Mail Sending (API v3, SMTP, API v2), and API, Website, Email Activity.