Service Disruption - Minor Advanced Stats Loss

Incident Report for SendGrid

Resolved

Our Team has identified an issue that may have caused minor data loss to the Mailbox Provider statistics of our Advanced Stats service for a subset of customers between approximately 9/1/2020 4pm MT to 9/2/2020 1pm MT in both the UI and API. We have determined the underlying cause and have employed a fix. This issue did not impact any of our other stats or event reporting feeds. We apologize for any inconvenience this may have caused!

Posted Sep 01, 2020 - 15:00 PDT