All Systems Operational
Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
Other Services Operational
API ? Operational
Email Activity Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2020

No incidents reported today.

Sep 19, 2020
Completed - We've confirmed that New Marketing Campaign stats have all caught up. The maintenance is now complete. We sincerely apologize for any inconvenience this may have caused and thank you for your patience.
Sep 19, 22:03 PDT
Update - The maintenance is still in progress due to ongoing stat delays for Marketing Campaigns. We are estimating another hour before stats are fully caught up. We will continue to monitor the system and provide updates. We sincerely apologize for any inconvenience the stats delay may be causing.
Sep 19, 21:05 PDT
Update - The maintenance is still in progress due to ongoing stat delays for Marketing Campaigns. We will continue to monitor the system and provide an update when stats for Marketing Campaigns have caught up.
Sep 19, 20:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 16:00 PDT
Scheduled - New Marketing Campaigns will undergo scheduled maintenance Saturday, September 19th, 5PM - 9PM MST. During this time customers may experience up to 120 minute sending delays with Single Sends and Automation, as well as delays with Marketing Campaign Stats. This maintenance will not impact Legacy Marketing Campaigns.
Sep 16, 16:19 PDT
Completed - The scheduled maintenance has been completed.
Sep 19, 10:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 09:00 PDT
Scheduled - In order to increase the efficiency of our systems, we are performing a maintenance on our Mail Settings databases Saturday, September 19th from 10am -11am MT. During this time, users may see a potential delay when using UPDATE/PATCH endpoint in Mail settings. All other services will not be impacted. Thank you for your patience through this maintenance.
Sep 9, 12:19 PDT
Sep 18, 2020
Resolved - After monitoring, we can confirm that systems have returned to normal. We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience.
Sep 18, 22:12 PDT
Monitoring - Delayed mail impacted by this disruption has been sent and mail flow appears to have returned to normal levels. We are continuing to monitor the system and apologize for any inconvenience this may have caused.
Sep 18, 21:38 PDT
Investigating - At around 9:10 PM MT, we noticed mail delays for a subset of our customers due to a third party incident. The mail affected by this issue is being placed in a separate queue for now. We sincerely apologize for any inconvenience this may cause and will provide updates as they become available.
Sep 18, 20:57 PDT
Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020
Resolved - At around 6:45PM MT time we noticed mail delays for a subset of our customers. The mail affected by this issue has de-queued and new mail is flowing as normal. We sincerely apologize for any inconvenience this may have caused. Please reach out to our Support team at https://support.sendgrid.com with any questions.
Sep 10, 18:29 PDT
Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.