Monitoring - From about 8:45PM MT to 10:15PM MT, one of our third party billing providers performed a maintenance which caused paid signups and account upgrades to be unavailable on our platform. If you had experienced any difficulties attempting to upgrade your account or sign up for a paid account during this time, please try again. We are continuing to monitor this, and greatly apologize for any inconvenience this may have caused. Please reach out to our Support team if you have any questions at https://support.sendgrid.com/.
Apr 20, 21:31 PDT

Monitoring - Our team has identified the source of the issue and implemented a fix. We are seeing that new customer signup attempts were successful during this time, however the confirmation page did not appear. If you attempted to sign up and did not receive a confirmation, please visit https://sendgrid.com and attempt to log in with the credentials you initially created to complete your account profile. We are continuing to monitor the situation and will provide an update when we confirm the issue has been resolved. We appreciate your patience and apologize for any inconvenience this may be causing. Please contact our Support team with any questions: https://support.sendgrid.com/.
Apr 18, 14:28 PDT

Monitoring - Our team has identified the source of these delays and implemented a fix. Delayed messages associated with this disruption have been sent and sending queues have returned to normal levels. We are continuing to monitor the situation and will provide an update when we can confirm the issue has been resolved. We apologize for any inconvenience this caused you. Please contact our Support team with any questions at https://support.sendgrid.com
Apr 17, 10:50 PDT