SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

API Operational

Website Operational

Statistics Operational

Email Activity Operational

Partners Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2023

No incidents reported today.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

Customers unable to receive 2FA SMS codes

Resolved - Our Operations team was able to locate and resolve the issue. Users should now be able to login and access app.sendgrid.com without latency or errors. We apologize for any inconvenience this may have caused, and thank you for your patience. If you have questions, please contact our Support team at https://support.sendgrid.com/.
Nov 20, 06:31 PST

Update - Our Engineering team is currently monitoring the system performance and trying to resolve the issue. We will provide another update in one hour or as soon as more information becomes available.
Nov 20, 04:52 PST

Monitoring - Our engineers have identified the issue and implemented a fix with SMS Two Factor Authentication codes being delivered to phone numbers. We will provide another update in one hour or as soon as more information becomes available.
Nov 20, 02:13 PST

Investigating - Starting around 10PM PT on 11/19/2023, our engineers began investigating an issue with logging into the SendGrid interface. Users may experience an issue after logging in with the username and password, and receive an error that states “Sorry, we were unable to send SMS at this time”. Furthermore the user is not able to login to the SendGrid Interface. This does not impact mail send. We will provide another update in 1 hour, or as soon as more information becomes available.
Nov 20, 01:46 PST

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

Customers unable to receive 2FA SMS codes

Resolved - Our engineers have monitored the fix and confirmed the issue with 2FA has been resolved. All services are now operating normally at this time.
Nov 17, 13:14 PST

Monitoring - Our engineers have identified the issue and implemented a fix with SMS Two Factor Authentication codes being delivered to phone numbers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 17, 11:09 PST

Investigating - Starting around 8:30 am PT on 11/17/2023, our engineers began investigating an issue with logging into the SendGrid interface. Users may experience an issue after logging in with the Username and receive an error that states "Sorry, we were unable to send SMS at this time. Furthermore the user is not able to login to the SendGrid Interface. This does/does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 17, 10:23 PST

Nov 16, 2023

No incidents reported.

Nov 15, 2023

No incidents reported.