SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

API Operational

Website Operational

Statistics Operational

Email Activity Operational

Partners Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 27, 2021

No incidents reported today.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

Activity Feed data unable to be retrieved when consulting the UI

Resolved - Our engineers have monitored the fix and confirmed the issue with Activity Feed data has been resolved. All services are now operating normally at this time.
Sep 23, 04:28 PDT

Monitoring - Starting around 8:17 PM PT on Thursday, September the 23th, our engineers began investigating an issue with data of Activity Feed unable to be retrieved when consulting the UI. They have implemented a fix for the issue and continue to monitor our system performance. We will provide another as soon as more information becomes available.
Sep 23, 03:59 PDT

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

Delay in Global Stats

Resolved - Our engineers have monitored the fix and confirmed the delay in Global Statistics has been resolved. All services are now operating normally at this time.
Sep 20, 09:18 PDT

Monitoring - Our engineers have implemented a fix for the issue affecting the delays in Global Statistics and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Sep 20, 08:27 PDT

Identified - Our engineers have identified the issue affecting the delays in Global Statistics and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.
Sep 20, 07:19 PDT

Investigating - At around 6:30 am PST on Monday, September 20th our engineers began investigating a delay in Global Statistics within the UI and API. Impacted customers will experience a delay in retrieving Global Statistics within the UI and via API calls. We will provide another update as soon as more information becomes available.
Sep 20, 07:04 PDT

Sep 19, 2021

No incidents reported.

Sep 18, 2021

Global Statistics Maintenance: Saturday, September 18th from 10am to 2pm PT

Completed - The scheduled maintenance has been completed.
Sep 18, 13:55 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 10:01 PDT

Scheduled - In order to increase the stability and scalability of our systems, we are performing a scheduled maintenance on Global Statistics on September 18th, from 10am to 2pm PT. During this time, customers will experience delayed Global Statistics. Thank you for your patience through this maintenance.
Sep 10, 10:26 PDT

Sep 17, 2021

No incidents reported.

Sep 16, 2021

Package Change Failures for GCP Partner Accounts

Resolved - Between September 14th approx. 4.30 pm PT and September 16th, 8.30 am PT our engineers identified an issue where plan change (upgrade/downgrade) failures occurred for a subset of GCP partner accounts. In addition, activate/deactivate and create requests were also impacted. A fix has been implemented and the system is now functioning as expected. Users can now retry account upgrades/downgrades. Our apologies for any inconvenience this may have caused.
Sep 16, 11:42 PDT

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.