Resolved -
Our engineers have implemented a fix and have monitored the results. We can confirm that the issue affecting account management—including retrieving or updating account, subuser, or teammate information via the API or console; creating or managing subusers or teammates; Forgot Password functionality; and new signups—has been resolved.
All services are now operating as expected.
Jun 11, 11:59 PDT
Monitoring -
Our engineers have implemented a fix and are monitoring system performance.
We will provide another update in an hour or as soon as more information becomes available.
Jun 11, 10:51 PDT
Investigating -
Starting around pm 10:15 am Pacific Time on Wednesday, June 11th, our engineers began investigating an issue which may be preventing customers from managing their accounts.
We will provide another update in an hour or as soon as more information becomes available.
Jun 11, 10:35 PDT