All Systems Operational
Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
API ? Operational
Website ? Operational
Statistics ? Operational
Email Activity ? Operational
Partners ? Operational
Billing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing a scheduled maintenance of Legacy Marketing Campaigns on Saturday, October 30th, from 4:00 PM - 6:00 PM PT. During this time, customers will be unable to access Legacy Marketing Campaigns via the API or the web UI, and any campaigns scheduled for that time frame will be delayed until after the maintenance period. We recommend to avoid scheduling automated campaign sends during the maintenance window. Once the maintenance has completed, all access and functionality should be restored and campaigns sends should return to normal. Thank you for your understanding and patience.
Posted on Oct 25, 14:15 PDT
Past Incidents
Oct 26, 2021

No incidents reported today.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021
Completed - The scheduled maintenance has been completed.
Oct 23, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:02 PDT
Scheduled - Sendgrid's third party billing system is performing scheduled maintenance on October 23rd, from 4pm to 10pm PT.
During this time, customers will not be able to perform upgrades, purchase add-ons, process payments or add/update credit card information.
Thank you for your patience through this maintenance.
Oct 8, 15:32 PDT
Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Resolved - Our engineers have confirmed that all affected blocks have successfully dequeued. All block suppression data retrieved through the user interface and API is up to date now and this issue has been resolved.
Oct 13, 16:22 PDT
Monitoring - Our engineers have implemented a fix and have begun dequeuing the delayed block type suppressions. However, any currently affected block reporting queried through the user interface or API will continue to appear delayed until the data is fully dequeued. We will provide another update once the propagation of block suppression data is complete or other relevant information becomes available.
Oct 13, 15:09 PDT
Identified - Our engineers have identified an issue involving delays to block type suppressions when queried through the user interface or the SendGrid blocks API starting at 12:26 PM PST on October 13th. Only block suppressions are affected and other types of suppressions are behaving normally. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Oct 13, 14:17 PDT
Oct 12, 2021
Resolved - Our engineers confirmed the issue with the New Marketing Campaigns Signup Forms has been resolved. All services are now operating normally at this time.
Oct 12, 11:37 PDT
Monitoring - Our engineers have implemented a fix and are monitoring the New Marketing Campaigns Signup Forms performance. We will provide another update in an hour or as soon as more information becomes available.
Oct 12, 11:06 PDT
Update - Our engineers are continuing to work toward a fix for all users of impacted Marketing Campaigns Signup Forms. We will provide another update in an hour or as soon as more information becomes available.
Oct 12, 10:51 PDT
Identified - Our engineers have identified the Signup Forms issue and are working toward resolution. Currently when using the embedded Marketing Signup Forms and receiving a failure, the resulting error message may vary based on web browser. We will provide another update in hour or as soon as more information becomes available.
Oct 12, 09:57 PDT
Investigating - Starting 7:58 AM PT on October 12th, customers would have experienced issues with New Marketing Campaigns Signup Forms. Embedded Signup Forms (hosted by SendGrid only) are failing with browser errors and contacts are failing to be added. This does not impact mail send. Our engineers began investigating and we will provide another update in an hour or as soon as more information becomes available.
Oct 12, 09:37 PDT