All Systems Operational

Mail Sending Operational
API v3 Operational
SMTP Operational
API v2 Operational
Marketing Campaigns Operational
Marketing Campaigns Operational
Webhooks Operational
Event Webhook Operational
Parse API Operational
API Operational
Website Operational
Statistics Operational
Email Activity Operational
Partners Operational
Billing Operational
Legacy Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SendGrid Status Page Migration to Twilio Status Page — July 29, 2026 Jul 29, 2026 09:00-12:00 PDT

On July 29, 2026 at 9:00 AM PT (originally planned for July 22), SendGrid incident and maintenance notifications will move to the Twilio Status Page: https://status.twilio.com.

Your existing SendGrid Status Page subscription will be migrated. Depending on how you currently receive notifications, you may need to confirm your subscription to continue receiving updates.

What to expect:

EMAIL SUBSCRIBERS: You should have received a confirmation email from status-help@statuspage.twilio.com on July 13 or 14. You must confirm your subscription via the email to continue receiving updates.

SMS SUBSCRIBERS: You should have received a confirmation email from status-help@statuspage.twilio.com on July 13 or 14. You must confirm your subscription via the message to continue receiving updates.

WEBHOOK SUBSCRIBERS: No action is required. Your webhook subscription will be migrated automatically and will continue to receive notifications without interruption.

Post migration, you will continue to receive notifications for the SendGrid services you are currently subscribed to, delivered from the Twilio Status Page.

Thank you for your continued trust in Twilio and SendGrid.
Posted on Jul 09, 2026 - 05:10 PDT
Jul 16, 2026
Delayed Processing for SendGrid Account Actions
Resolved - Our engineers have monitored the fix and confirmed the issue with delay with account actions has been resolved. All services are now operating normally at this time.
Jul 16, 11:15 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance.  We will provide another update as soon as more information becomes available.
Jul 15, 20:12 PDT
Update - Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 15, 18:58 PDT
Update - Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 15, 16:25 PDT
Update - Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 15, 15:30 PDT
Update - Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 15, 14:02 PDT
Update - Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 15, 12:33 PDT
Investigating - Starting around 10:09 AM PDT on July 15, 2026, our engineers began investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 15, 11:11 PDT
Jul 15, 2026
Jul 14, 2026
Twilio SendGrid Email Delays
Resolved - Our engineers have investigated and resolved the issues with email delays that involved a certain subset of users. From 10:20 AM PST to 10:25 AM PST customers may have experienced delays with email deliverability for a certain subset of users. This would have impacted Email API and Marketing mail sending. There was no data loss due to this incident. The issue has been resolved and all impacted services are operating normally.
Jul 14, 10:50 PDT
Jul 13, 2026
Delays with SendGrid Account Actions and Password Resets
Resolved - Our engineers have monitored the fix and confirmed the issue with account actions has been resolved. All services are now operating normally at this time.
Jul 13, 10:15 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. Account actions, such as password resets, are beginning to process as the system recovers and clears any remaining delays. As a reminder, this issue continues to have no impact on mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 13, 09:36 PDT
Identified - Our engineers have identified the issue and are working toward a fix. Account actions, such as password resets, will continue to experience delays while the fix is being implemented. Please note that this does not impact mail send, which continues to process normally. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 13, 09:23 PDT
Investigating - Starting around 8:58 AM PDT on July 13, 2026, our engineers began investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 13, 09:13 PDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026
Contact Upload Delays in New Marketing Campaigns
Resolved - Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
Jul 11, 13:35 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Jul 11, 13:07 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Jul 11, 12:23 PDT
Investigating - Starting around 9:50 AM PDT on July 11, 2026, our engineers began investigating an issue with New Marketing Campaigns Contact Uploads. Users may experience delays in their newly uploaded contact lists appearing or updating in the dashboard. This issue is isolated to a specific subset of our infrastructure, so it does not affect all users. Legacy Marketing Campaigns features remain entirely unaffected. This does not impact mail send. We will provide another update in 60 minutes or as soon as more information becomes available.
Jul 11, 11:19 PDT
Jul 10, 2026

No incidents reported.

Jul 9, 2026
Retroactive Incident: Global Open and Clicks Engagement Stat Delays
Resolved - Our engineers have monitored the fix and confirmed the issue with global open and clicks engagement Stat delays has been resolved. This did not impact EU region stats, and mail send was not impacted. All services are now operating normally at this time.
Jul 9, 12:36 PDT
Monitoring - Starting around 1:16 AM PDT on July, 9 2026, our engineers began investigating an issue with global open and clicks engagement Stat delays. This does not impact EU region stats.

However, all impact concerning the stat delays have since been mitigated 10:45am PDT on July, 9 2026. As our engineers have since implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Jul 9, 11:50 PDT
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage