SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

Other Services Operational

API Operational

Email Activity Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 22, 2020

No incidents reported today.

Feb 21, 2020

Legacy Marketing Campaigns Maintenance: Saturday, February 22nd, 5PM - 6PM MT

Completed - This maintenance has been canceled. It will be rescheduled for a later date.
Feb 21, 10:30 PST

Scheduled - Legacy Marketing Campaigns will undergo scheduled maintenance Saturday, February 22nd, 5PM - 6PM MT. During this time customers will not be able to create, edit, or delete contacts in Legacy Marketing Campaigns via the UI or API. Campaign sends and New Marketing Campaigns will not be impacted. Please contact our Support team with any questions: https://support.sendgrid.com/.
Feb 20, 06:04 PST

Feb 20, 2020

v2 Web API Degraded Performance

Resolved - This incident has been resolved.
Feb 20, 16:28 PST

Update - We are continuing to monitor for any further issues.
Feb 20, 14:19 PST

Monitoring - Sign up, login, and v2 mail sending has been restored for all impacted users as of 12:10 pm MT, and we are continuing to monitor performance.
Feb 20, 14:18 PST

Investigating - At approximately 09:35 am MT, SendGrid Engineers began investigating connectivity errors for some of our reseller and partner customers when signing up or logging into SendGrid via the reseller/partner's portal.
This is not impacting current v3 API calls, nor mail sends via API or SMTP.

We will provide additional updates as they become available and greatly appreciate your patience. Please contact our Support team with any questions: https://support.sendgrid.com/
Feb 20, 10:34 PST

Feb 19, 2020

Mail Delivery Delays

Resolved - After monitoring system performance we have verified this issue is resolved. We apologize for any inconvenience this caused and appreciate your patience. Please reach out to our Support team at https://support.sendgrid.com if you have any questions.
Feb 19, 19:11 PST

Monitoring - We have confirmed the subset of delayed mail has fully dequeued. We’re currently monitoring system performance. We apologize for any inconvenience this may have caused. Please contact our Support team at https://support.sendgrid.com with any questions.
Feb 19, 18:42 PST

Identified - We've confirmed that new mail received is being processed and delivery is attempted as normal. We are currently working to dequeue the subset of mail that was delayed between approximately 4:30 pm MT and 5:00 pm MT. We will continue to update as that mail dequeues.
Feb 19, 17:26 PST

Investigating - We're currently investigating reports of mail delivery delays impacting users, beginning at approximately 4:30 pm MT. We will update as soon as we have further details of the scope and impact.
Feb 19, 17:05 PST

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

Email Validation Maintenance

Completed - The scheduled maintenance has been completed.
Feb 12, 14:49 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 13:00 PST

Update - We will be undergoing scheduled maintenance on Wednesday, February 12th, from 2-4PM MT.
Feb 7, 14:15 PST

Scheduled - On Wednesday, February 12th, Email Validation will be undergoing a scheduled maintenance from 2-4PM MT. During this time, the UI and API will not return Email Validation stats. However, this will not impact your ability to submit Email Validation API requests. Please contact our Support team with any questions at https://support.sendgrid.com/
Feb 5, 13:52 PST

Feb 11, 2020

No incidents reported.

Feb 10, 2020

New Marketing Campaigns Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Feb 10, 14:29 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 14:00 PST

Scheduled - New Marketing Campaigns will undergo emergency maintenance Monday, February 10th, 3PM - 3:30PM MT. During this time customers may experience brief errors via the UI and API related to creating, editing, saving, and sending Single Sends and Automations. We suggest not attempting to edit these components during this maintenance, as those edits may not be saved. Single Sends scheduled during this window will send after the maintenance is completed. We do not expect there to be any impact to Contact related endpoints (UI or API). This maintenance will only affect endpoints related to Single Sends and Automation; Legacy Marketing Campaigns will not be affected. Please contact our Support team with any questions: https://support.sendgrid.com/.
Feb 10, 13:42 PST

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.