SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

Other Services Operational

API Operational

Email Activity Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2020

No incidents reported today.

Sep 19, 2020

New Marketing Campaigns Maintenance: Saturday, September 19th from 5PM to 9PM MT

Completed - We've confirmed that New Marketing Campaign stats have all caught up. The maintenance is now complete. We sincerely apologize for any inconvenience this may have caused and thank you for your patience.
Sep 19, 22:03 PDT

Update - The maintenance is still in progress due to ongoing stat delays for Marketing Campaigns. We are estimating another hour before stats are fully caught up. We will continue to monitor the system and provide updates. We sincerely apologize for any inconvenience the stats delay may be causing.
Sep 19, 21:05 PDT

Update - The maintenance is still in progress due to ongoing stat delays for Marketing Campaigns. We will continue to monitor the system and provide an update when stats for Marketing Campaigns have caught up.
Sep 19, 20:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 16:00 PDT

Scheduled - New Marketing Campaigns will undergo scheduled maintenance Saturday, September 19th, 5PM - 9PM MST. During this time customers may experience up to 120 minute sending delays with Single Sends and Automation, as well as delays with Marketing Campaign Stats. This maintenance will not impact Legacy Marketing Campaigns.
Sep 16, 16:19 PDT

Mail Setting Maintenance Saturday, Sept 19th, 10AM - 11:00AM MDT

Completed - The scheduled maintenance has been completed.
Sep 19, 10:04 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 09:00 PDT

Scheduled - In order to increase the efficiency of our systems, we are performing a maintenance on our Mail Settings databases Saturday, September 19th from 10am -11am MT. During this time, users may see a potential delay when using UPDATE/PATCH endpoint in Mail settings. All other services will not be impacted. Thank you for your patience through this maintenance.
Sep 9, 12:19 PDT

Sep 18, 2020

Mail Delayed 9/18/20 9:10 PM MT

Resolved - After monitoring, we can confirm that systems have returned to normal. We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience.
Sep 18, 22:12 PDT

Monitoring - Delayed mail impacted by this disruption has been sent and mail flow appears to have returned to normal levels. We are continuing to monitor the system and apologize for any inconvenience this may have caused.
Sep 18, 21:38 PDT

Investigating - At around 9:10 PM MT, we noticed mail delays for a subset of our customers due to a third party incident. The mail affected by this issue is being placed in a separate queue for now. We sincerely apologize for any inconvenience this may cause and will provide updates as they become available.
Sep 18, 20:57 PDT

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

Mail Delayed 9/10/20 6:45PM MT

Resolved - At around 6:45PM MT time we noticed mail delays for a subset of our customers. The mail affected by this issue has de-queued and new mail is flowing as normal. We sincerely apologize for any inconvenience this may have caused. Please reach out to our Support team at https://support.sendgrid.com with any questions.
Sep 10, 18:29 PDT

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.