Update - We are continuing to monitor system performances. We will provide another update in 30 minutes or sooner. We sincerely apologize for the inconvenience this has caused and thank you for your patience.
Jul 28, 14:35 PDT

Update - We are continuing to monitor system performances. We will provide another update in 30 minutes or sooner. We sincerely apologize for the inconvenience this has caused and thank you for your patience.
Jul 28, 14:07 PDT

Update - We have recovered the remaining impacted services and are continuing to monitor system performances. We will provide another update in 30 minutes or sooner. We sincerely apologize for the inconvenience this has caused and thank you for your patience.
Jul 28, 13:38 PDT

Update - We have recovered the remaining impacted services and are currently monitoring system performances. We will provide another update in 30 minutes or sooner. We sincerely apologize for the inconvenience this has caused and thank you for your patience.
Jul 28, 13:07 PDT

Update - We are confident we have identified the source of the issue and are continuing work to recover the remaining impacted services. We will provide another update in 30 minutes or sooner. We sincerely apologize for the inconvenience this has caused and thank you for your patience.
Jul 28, 12:07 PDT

Update - At this time, we are receiving and delivering mail as expected (NOT including Legacy or New Marketing Campaigns). Due to an issue in one of our data centers this morning, mail received from approximately 6:00AM MT - 6:15AM MT is still stuck in delivery. We are working to get those delayed messages delivered as quickly as possible. Customers may still see errors with non-mail send related API calls. Our app.sendgrid.com site and signup is still down. We sincerely apologize for the inconvenience and thank you for your patience. We will provide another update in 30 minutes or sooner as we get updates. Please reach out to our Support team at https://support.sendgrid.com with any questions.
Jul 28, 11:15 PDT

Update - We are still seeing mail and stat delays (including Legacy and New Marketing Campaigns). Mail is being accepted but could be stuck in queue. Users may be experiencing a higher volume of v2/v3 API call errors, especially 5xx errors around 9:45 AM MT. Our app.sendgrid.com site and signups are still down. We sincerely apologize for the inconvenience and thank you for your patience. Please reach out to our Support team at https://support.sendgrid.com with any questions.
Jul 28, 09:46 PDT

Update - We are still investigating issues around mail and stat delays (including Legacy and New Marketing Campaigns), v2/v3 API calls, unavailability of our app.sendgrid.com site, and signups. We will continue to provide updates as they become available. We thank you for your patience and sincerely apologize for any inconvenience this may be causing. Please reach out to our Support team at https://support.sendgrid.com with any questions.
Jul 28, 08:00 PDT

Update - Customers may be experiencing issues with mail and stat delays (including Marketing Campaigns), v2/v3 API calls, unavailability of our app.sendgrid.com site, and signups. We are still investigating the issue and will provide updates as they become available. We sincerely apologize for any inconvenience this may cause. Please reach out to our Support team at https://support.sendgrid.com with any questions.
Jul 28, 06:37 PDT