All Systems Operational
Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
Other Services Operational
API ? Operational
Email Activity Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019
Resolved - We have verified the third party billing maintenance is complete and our services are available. We thank you for your patience and apologize for any inconvenience this may have caused. Please reach out to our Support team if you have any questions at https://support.sendgrid.com/.
Apr 20, 21:56 PDT
Monitoring - From about 8:45PM MT to 10:15PM MT, one of our third party billing providers performed a maintenance which caused paid signups and account upgrades to be unavailable on our platform. If you had experienced any difficulties attempting to upgrade your account or sign up for a paid account during this time, please try again. We are continuing to monitor this, and greatly apologize for any inconvenience this may have caused. Please reach out to our Support team if you have any questions at https://support.sendgrid.com/.
Apr 20, 21:31 PDT
Apr 19, 2019

No incidents reported.

Apr 18, 2019
Resolved - The issue with new account signups has been resolved. If you attempted to sign up during this time and did not receive a confirmation, please visit https://sendgrid.com and attempt to log in with the credentials you initially created to complete your account profile. We greatly appreciate your patience and apologize for any inconvenience this may have caused. Please contact our Support team with any questions: https://support.sendgrid.com/.
Apr 18, 15:15 PDT
Monitoring - Our team has identified the source of the issue and implemented a fix. We are seeing that new customer signup attempts were successful during this time, however the confirmation page did not appear. If you attempted to sign up and did not receive a confirmation, please visit https://sendgrid.com and attempt to log in with the credentials you initially created to complete your account profile. We are continuing to monitor the situation and will provide an update when we confirm the issue has been resolved. We appreciate your patience and apologize for any inconvenience this may be causing. Please contact our Support team with any questions: https://support.sendgrid.com/.
Apr 18, 14:28 PDT
Investigating - We are currently investigating issues with free and paid new account signups. We will provide an update as more information becomes available. We appreciate your patience and apologize for any inconvenience this may be causing. Please contact our Support team with any questions: https://support.sendgrid.com/.
Apr 18, 12:45 PDT
Apr 17, 2019
Resolved - After monitoring, we can confirm that the source of the disruption has been fixed and associated mail delays have been resolved. We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience. Please contact our Support team at https://support.sendgrid.com with any questions.
Apr 17, 11:23 PDT
Monitoring - Our team has identified the source of these delays and implemented a fix. Delayed messages associated with this disruption have been sent and sending queues have returned to normal levels. We are continuing to monitor the situation and will provide an update when we can confirm the issue has been resolved. We apologize for any inconvenience this caused you. Please contact our Support team with any questions at https://support.sendgrid.com
Apr 17, 10:50 PDT
Investigating - A subset of our customers may be experiencing delayed mail starting at approximately 9:15am MT, on April 17th, 2019. We have shifted traffic away from the affected data center and are investigating the cause of this issue. We apologize for any inconvenience this may be causing you. Please contact our Support team at https://support.sendgrid.com with any questions.
Apr 17, 10:09 PDT
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.