SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

API Operational

Website Operational

Statistics Operational

Email Activity Operational

Partners Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Global Stats Maintenance. Saturday, August 7th from 4PM to 8PM PT Aug 7, 16:00-20:00 PDT

In order to increase the stability and scalability of our system, we are performing scheduled maintenance on Global Stats on August 7th, from 4PM-8PM PT. During this time, Customers may experience delays in global stats.

Thank you for your patience through this maintenance.
Posted on Jul 27, 04:38 PDT

Marketing Campaigns Single Sends and Automations Maintenance: Saturday, August 14 from 4PM-8PM PT Aug 14, 16:00-20:00 PDT

In order to increase the stability and scalability of our systems, we are performing scheduled maintenance on our Marketing Campaigns Databases, Saturday, August 14th from 4PM-8PM PDT. During this time, customers will experience delays in stats updates from all Marketing Campaigns Single Sends and Automations pages.

Stats API endpoints for Single Sends and Automations will return potentially outdated data during the maintenance window.

Thank you for your patience during this maintenance window.
Posted on Aug 2, 10:47 PDT

Past Incidents

Aug 4, 2021

Delays with Mail Sending

Resolved - Our engineers have implemented a fix and confirmed that the delays seen with mail sending have been resolved. All services are now operating normally at this time.
Aug 4, 09:48 PDT

Monitoring - Our Engineers have implemented a fix and are monitoring system performance. Impacted customers will begin to see delayed mail flow and new mail will not be impacted. We will provide another update in the next hour or as any new information becomes available.
Aug 4, 09:17 PDT

Update - As we continue to investigate and identify this issue, a subset of customers may have been seeing delays on new mails sent around 8:22 am PT. We will continue to update within another hour or as soon as additional information becomes available.
Aug 4, 09:04 PDT

Investigating - Beginning around 7:05 am PT on Wednesday, August 04th, our engineers discovered delays with mail being sent for a subset of customers. Customers affected by this will not see delays on new sends but may see delays with mail previously sent out around 7:05 am PT via API v3, API v2, SMTP and Marketing Campaigns. We will provide updates as more information becomes available.
Aug 4, 08:19 PDT

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

Manual AB testing emails not being sent out

Resolved - Our engineering Team has identified and resolved the issue with Manual AB testing. Manual AB testing and all other services are now operating normally at this time.
Jul 27, 13:00 PDT

Update - We are continuing to investigate this issue.
Jul 27, 12:57 PDT

Update - Our engineers are continuing to investigate issues with Manual AB testing. At this time we are still seeing issues intermittently. We will provide an update within an hour or as more information becomes available.
Jul 27, 12:23 PDT

Update - We are continuing to investigate this issue.
Jul 27, 12:17 PDT

Investigating - Starting around 11:00am PST on July 26th, our engineers began investigating an issue with Manual AB testing. Manual AB testing emails are not currently being sent out. This does not impact AB testing for click and open tracking. We will provide another update in an hour or as soon as more information becomes available.
Jul 27, 11:19 PDT

Unsubscribe API issues

Resolved - Our engineers have monitored the fix and confirmed the issue with Unsubscribe API issues has been resolved. All services are now operating normally at this time.
Jul 27, 01:16 PDT

Monitoring - Beginning around 11:54PM PT we began experiencing issues with our unsubscribe API. Team has identified the issue and is working to remediate. Customer may experience issues when using unsubscribe API. This does not impact mail send. We will provide another update in the next hour or as soon as more information becomes available.
Jul 27, 01:06 PDT

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.