All Systems Operational
Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
API ? Operational
Website ? Operational
Statistics ? Operational
Email Activity ? Operational
Partners ? Operational
Billing ? Operational
Legacy Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
To enhance support for the UTF-8 character set in our databases, we will be performing database maintenance on February 6th, from 7-9pm PT. During this time, customers will be unable to access the public DELETE /v3/suppression/blocks API and v2 equivalent APIs and all Suppression write operations to the database will be delayed. There will be no impact to the Mail Send functionality. Thank you for your patience through this maintenance.
Posted on Jan 31, 2025 - 19:07 PST
Past Incidents
Feb 4, 2025

No incidents reported today.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025
Resolved - Our engineers have monitored the fix and confirmed the issue with Inbound Parse creation has been resolved. All services are now operating normally at this time.
Jan 24, 14:54 PST
Monitoring - Our engineers have implemented a fix and are monitoring system performance. Inbound Parse creation should no longer result in an error when attempting to use an authenticated domain. We will provide another update in 30 minutes.
Jan 24, 14:24 PST
Investigating - Starting at 2:00PM PST on January 24th, 2025, our engineers began investigating an error encountered while configuring Inbound Parse: "In order to create a parse setting you must have a matching senderauth domain" This is preventing users from setting up their Inbound Parse, despite having authenticated domains on their accounts. This does not impact mail send. We will provide another update within an hour or as soon as more information becomes available.
Jan 24, 14:15 PST
Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.