All Systems Operational

Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
API ? Operational
Website ? Operational
Statistics ? Operational
Email Activity ? Operational
Partners ? Operational
Billing ? Operational
Legacy Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure maintenance - Saturday, August 23rd, 2025 Aug 23, 2025 16:00-20:00 PDT

In order to increase the stability and scalability of our systems, we are performing scheduled maintenance on Saturday, August 23rd, 2025, from 4:00PM to 8:00 PM PT.

During this time, customers may experience issues with public endpoints pertaining to suppression lists, including deleting or adding emails to those lists. Delayed functionality is expected.

Mail sending functionality will remain fully operational

Thank you for your patience through this maintenance.

Posted on Aug 13, 2025 - 09:38 PDT

Infrastructure maintenance - Saturday, August 30th, 2025 Aug 30, 2025 16:00-20:00 PDT

In order to increase the stability and scalability of our systems, we are performing scheduled maintenance on Saturday, August 23rd, 2025, from 4:00PM to 8:00 PM PT.

During this time, customers may experience issues with public endpoints pertaining to suppression lists, including deleting or adding emails to those lists. Delayed functionality is expected.

Mail sending functionality will remain fully operational

Thank you for your patience through this maintenance.

Posted on Aug 13, 2025 - 09:38 PDT
Aug 13, 2025

No incidents reported today.

Aug 12, 2025
Resolved - Our engineers have monitored the fix and confirmed the issue with logins has been resolved. If you encounter any login issues please refresh the page. All services are now operating normally at this time.
Aug 12, 16:05 PDT
Monitoring - Our engineers have resolved the issue that was causing the login issue. We will provide another update in 30 min or as soon as more information becomes available.
Aug 12, 15:49 PDT
Investigating - At approximately 3:24pm PST today, our engineers started investigating an issue affecting SendGrid account logins. This issue does not impact mail sending. We will share another update in 30 minutes, or sooner if additional information becomes available.
Aug 12, 15:39 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with Email Activity has been resolved. All services are now operating normally at this time.
Aug 12, 12:57 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in one hour or as soon as more information becomes available.
Aug 12, 12:12 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
Aug 12, 11:21 PDT
Investigating - Starting around 8 AM PST on August 12,2025, our engineers began investigating an issue with Email Activity events. Users may experience delays of up to two hours in some events, particularly in relation to the received events, such as API Keys or Sending IP address. Engagement information is not delayed. This does not impact mail send. The Event Webhook is the recommend alternative if up-to-date data is required. We will provide another update in one hour or as soon as more information becomes available.
Aug 12, 11:15 PDT
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025
Resolved - Our engineers have monitored the fix and confirmed the issue with logins at SendGrid.com has been resolved. All services are now operating normally at this time.
Aug 6, 13:06 PDT
Monitoring - Our engineers have identified the issue and deployed a fix. We are continuing to monitor for any ongoing issues. We will provide another update in 30 min or as soon as more information becomes available.
Aug 6, 12:38 PDT
Investigating - Starting at approximately 11:30 PM PST today, our engineers began investigating reports of login errors at sendgrid.com. Users may encounter errors or encounter issues with logging in at this time. Please note that this issue does not impact mail sending.

We are actively working to resolve the problem and will provide an update in 30 minutes or as soon as more information is available. Thank you for your patience.

Aug 6, 11:30 PDT
Aug 5, 2025
Resolved - Our engineers have confirmed the issue with 406 error has been resolved and email sending was not impacted during this time. All services have been confirmed as operating normally.
Aug 5, 15:11 PDT
Monitoring - Our engineers have reviewed the 406 errors occurring with SendGrid and are currently monitoring the situation. We have confirmed that email sends were not impacted. We will provide another update in 30 minutes or as soon as more information becomes available.
Aug 5, 14:52 PDT
Identified - Our engineers have identified the issue and are working toward a fix for the errors being received. We will provide another update in 30 min or as soon as more information becomes available.
Aug 5, 14:36 PDT
Investigating - Starting around 1:20 PM PST today, our engineering team began investigating an issue affecting access to the SendGrid dashboard and the execution of APIs. As a result, users may encounter 406 errors along with messages indicating that an error has occurred. This issue is currently impacting the ability to send emails.

We are actively working to resolve the problem and will provide an update within the next 30 minutes or as soon as additional information becomes available.

Aug 5, 14:03 PDT
Aug 4, 2025
Completed - The scheduled maintenance has been completed successfully since Saturday, August 2, 2025. Thank you for your patience through this maintenance.
Aug 4, 10:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 16:00 PDT
Scheduled - To improve the stability and scalability of our systems, we will be performing scheduled infrastructure maintenance on Saturday, August 2, 2025, from 4:00 PM to 8:00 PM PT.

During this time, customers may experience issues with public endpoints for block and delays to suppression lists. Mail sending functionality will remain fully operational.

We appreciate your patience and understanding during this upgrade.

Jul 16, 08:51 PDT
Aug 3, 2025

No incidents reported.

Aug 2, 2025
Aug 1, 2025
Resolved - Our engineers have monitored the fix and confirmed the issue with sender authentication throwing 500 errors when attempting to access the validation endpoint has been resolved. All services are now operating normally at this time.
Aug 1, 05:20 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Aug 1, 03:52 PDT
Identified - Our engineers have identified the problem and are making progress towards a resolution. We will provide an update in four hours or as soon as more information becomes available.
Jul 31, 22:09 PDT
Update - Our team is closely monitoring the system's performance. The mitigation process might take longer than usual. We will provide an update in four hours or sooner if we have more information.
Jul 31, 21:43 PDT
Update - We are continuing to monitor system performance. Due to the current volume of requests, mitigation may take longer than expected. We will provide another update in four hours or as soon as more information becomes available.
Jul 31, 18:24 PDT
Monitoring - Our engineers have identified the root cause, and implemented a fix and are currently monitoring system performance. At this time, we are closely watching the volume of requests to the sender authentication validation endpoint's queue to ensure it continues to decrease and that the issue mitigates. We will provide another update in an hour or as soon as additional information becomes available.
Jul 31, 17:20 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Jul 31, 16:40 PDT
Update - Our engineering team is continuing to investigate the issue. We will provide another update in one hour or as soon as more information becomes available.
Jul 31, 16:20 PDT
Investigating - Starting around 3:17 pm PDT on 7/31/2025, our engineers began investigating an issue impacting the sender authentication validation endpoint. Some users may experience an elevated number of 500 errors when attempting to access the sender authentication validate endpoint. This does not impact Mail Send. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 15:24 PDT
Jul 31, 2025
Resolved - Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
Jul 31, 21:16 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Jul 31, 20:46 PDT
Update - We are continuing to investigate this issue.
Jul 31, 20:35 PDT
Investigating - Starting around 8 PM PST on 31-07-2025, our engineers began investigating an issue with Legacy MC feature. Customer may not be able to access the Legacy MC menu. We will provide another update in an hour or as soon as more information becomes available
Jul 31, 20:25 PDT
Jul 30, 2025

No incidents reported.