All Systems Operational
Mail Sending Operational
API v2 ? Operational
SMTP ? Operational
API v3 [BETA] ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Legacy Newsletter ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
Other Services Operational
API ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Our West Coast data center will undergo SCHEDULED MAINTENANCE Sunday, May 29th, from 9PM - 1AM MDT. During this window customers in this region may experience increased email processing times. Please contact Support with questions: https://support.sendgrid.com/
Posted on May 25, 15:05 PDT
Past Incidents
May 30, 2016

No incidents reported today.

May 29, 2016

No incidents reported.

May 28, 2016

No incidents reported.

May 27, 2016
Resolved - New account signups are functional again. We apologize for the inconvenience this caused. Please let our support team know if you have any questions: https://support.sendgrid.com/hc/en-us. -jz
May 27, 11:59 PDT
Identified - Our engineers have identified the issue and are working to deploy a fix. We'll provide updates as we have them. Thank you for your patience. -jz
May 27, 10:38 PDT
Investigating - We're currently investigating an issue preventing sign up for new accounts. More updates to follow. We apologize for any inconvenience. Please let our support team know if you have any questions: https://support.sendgrid.com/hc/en-us. -jz
May 27, 09:45 PDT
May 26, 2016

No incidents reported.

May 25, 2016
Resolved - Microsoft has reported that this issue is resolved. Mail should flow normally now to Microsoft domains. For more information please see https://portal.office.com/servicestatus. - LJ
May 25, 19:03 PDT
Investigating - Microsoft domains currently appear to be deferring all mail sent to them. This is not a SendGrid issue but as per normal deferral rules we will continue to retry requests headed for Microsoft managed domains for up to 72 hours. - RL
May 25, 12:23 PDT
Resolved - Thanks everyone for your patience. This incident has been resolved and we're confident this functionality is fully operational. Please direct any questions to our support team. -ab
May 25, 04:02 PDT
Monitoring - The login functionality has been restored and we are continuing to monitor website login performance at the moment. We apologize for any inconvenience this has caused. More updates to follow. -ab
May 25, 02:41 PDT
Identified - Our operations team has identified the cause of the issue and it's currently working to repair it.
May 24, 23:33 PDT
Investigating - We're actively investigating issues with the sendgrid.com website login page for customers using Multifactor Authentication tool. We’ll post more information here as we receive it. -ab
May 24, 23:22 PDT
May 23, 2016

No incidents reported.

May 22, 2016
Completed - The scheduled maintenance has been completed. Thanks again for the patience on running over our expected maintenance window. - RC
May 22, 21:22 PDT
Update - Maintenance is currently in progress, and we'll be running over the expected 30 minutes. We'll notify you as soon as this maintenance has completed. It's possible during this extended window sendgrid.com, login, and sign-up will be unavailable for up to 10 minutes.

Thanks for your patience & understanding! -RC
May 22, 20:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:00 PDT
Scheduled - Sendgrid.com will undergo SCHEDULED MAINTENANCE on Sunday, May 22nd, from 9PM - 9:30 MDT. During this window sendgrid.com, login, and sign-up may be unavailable for up to 10 minutes.

Our API & mail flow will not be impacted. Please contact Support with questions: https://support.sendgrid.com/
May 16, 09:18 PDT
May 21, 2016

No incidents reported.

May 20, 2016

No incidents reported.

May 19, 2016

No incidents reported.

May 18, 2016

No incidents reported.

May 17, 2016

No incidents reported.

May 16, 2016
Resolved - Our operations team resolved the issue and Marketing Campaigns stats are caught up. We apologize for any inconvenience this caused you. Please let our support team know if you have any questions: https://support.sendgrid.com/hc/en-us. -jz
May 16, 12:32 PDT
Investigating - We are investigating reports of stat delays in Marketing Campaigns. Campaign creation and sending are not impacted. More updates to follow. -jz
May 16, 12:08 PDT