All Systems Operational
Mail Sending Operational
API v3   ? Operational
SMTP   ? Operational
API v2   ? Operational
Marketing Campaigns Operational
Marketing Campaigns   ? Operational
Legacy Newsletter   ? Operational
Webhooks Operational
Event Webhook   ? Operational
Parse API   ? Operational
Other Services Operational
API   ? Operational
Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2017

No incidents reported today.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017
Completed - The maintenance went as planned and is completed. Thank you for your understanding.
Oct 19, 16:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 14:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 18, 12:53 PDT
Scheduled - In order to increase the stability and scalability of our core systems, our US-based geopods will undergo scheduled maintenance Thursday, October 19th, 3pm-5pm MDT. Customers outside the US region may experience increased latency during this time. All mail will be routed through alternate data centers and will continue to send during this timeframe. Thank you for your patience. Please contact our support team with any questions: https://support.sendgrid.com/
Oct 18, 12:53 PDT
Oct 18, 2017

No incidents reported.

Oct 17, 2017
Resolved - We have monitored the optimization and confirmed that the deferrals have subsided. Thank you for your understanding and patience. Please contact our Support team with any questions: https://support.sendgrid.com/
Oct 17, 13:33 PDT
Monitoring - Our Ops team has deployed optimizations to our network and deferrals are returning to normal levels. We will continue to monitor its progress. Thank you for your patience and reach out to Support if you have any questions at https://support.sendgrid.com/
Oct 17, 11:38 PDT
Investigating - We are currently investigating reports of increased deferral rates. Once we know more, we will provide additional information. Thank you for your patience. Please contact our Support team with any questions: https://support.sendgrid.com/
Oct 17, 10:07 PDT
Oct 16, 2017
Resolved - We have confirmed that the issues impacting signup and login have been resolved. Thank you for your patience. Please contact our support team with any questions: https://support.sendgrid.com/
Oct 16, 06:45 PDT
Identified - One of our third party providers is experiencing a technical issue, which is impacting login and sign up for a subset of SendGrid customers. Our Operations team relocated traffic away from the affected geopods. Customers from Europe and Asia/Pac/Oceania Region may experience increased connection latency while we work to mitigate these issues. Thank you for your patience. Please contact our support team with any questions: https://support.sendgrid.com/
Oct 16, 03:34 PDT
Investigating - We are currently investigating reports of intermittent availability of our login and sign up pages. We apologize for any inconvenience. If you have any questions please reach out to our Support team by emailing us directly at support@sendgrid.com.
Oct 16, 00:51 PDT
Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017
Resolved - We have monitored the situation and confirmed that the deferrals have subsided. Thank you for your understanding and patience. Please contact our support team with any questions: https://support.sendgrid.com/
Oct 13, 13:52 PDT
Monitoring - Our Ops team has deployed a fix to mitigate the issue. We’re seeing deferrals decrease and mail flow return to normal rates. We’ll continue to monitor traffic and ensure the fix has been effective. Please contact our support team with any questions: https://support.sendgrid.com/
Oct 13, 13:06 PDT
Investigating - A small subset of customers are experiencing a higher than normal rate of deferred email. Our Ops team is currently investigating. We will provide additional information shortly. Thank you for your patience. Please contact our support team with any questions: https://support.sendgrid.com/
Oct 13, 12:45 PDT
Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.