Our West Coast data center will undergo SCHEDULED MAINTENANCE Sunday, May 29th, from 9PM - 1AM MDT. During this window customers in this region may experience increased email processing times. Please contact Support with questions: https://support.sendgrid.com/
May 25, 15:05 PDT
New account signups are functional again. We apologize for the inconvenience this caused. Please let our support team know if you have any questions: https://support.sendgrid.com/hc/en-us. -jz
May 27, 11:59 PDT
Our engineers have identified the issue and are working to deploy a fix. We'll provide updates as we have them. Thank you for your patience. -jz
May 27, 10:38 PDT
We're currently investigating an issue preventing sign up for new accounts. More updates to follow. We apologize for any inconvenience. Please let our support team know if you have any questions: https://support.sendgrid.com/hc/en-us. -jz
May 27, 09:45 PDT
Microsoft has reported that this issue is resolved. Mail should flow normally now to Microsoft domains. For more information please see https://portal.office.com/servicestatus. - LJ
May 25, 19:03 PDT
Microsoft domains currently appear to be deferring all mail sent to them. This is not a SendGrid issue but as per normal deferral rules we will continue to retry requests headed for Microsoft managed domains for up to 72 hours. - RL
May 25, 12:23 PDT
Thanks everyone for your patience. This incident has been resolved and we're confident this functionality is fully operational. Please direct any questions to our support team. -ab
May 25, 04:02 PDT
The login functionality has been restored and we are continuing to monitor website login performance at the moment. We apologize for any inconvenience this has caused. More updates to follow. -ab
May 25, 02:41 PDT
Our operations team has identified the cause of the issue and it's currently working to repair it.
May 24, 23:33 PDT
We're actively investigating issues with the sendgrid.com website login page for customers using Multifactor Authentication tool. We’ll post more information here as we receive it. -ab
May 24, 23:22 PDT
The scheduled maintenance has been completed. Thanks again for the patience on running over our expected maintenance window. - RC
May 22, 21:22 PDT
Maintenance is currently in progress, and we'll be running over the expected 30 minutes. We'll notify you as soon as this maintenance has completed. It's possible during this extended window sendgrid.com, login, and sign-up will be unavailable for up to 10 minutes.
Thanks for your patience & understanding! -RC
May 22, 20:29 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:00 PDT
Sendgrid.com will undergo SCHEDULED MAINTENANCE on Sunday, May 22nd, from 9PM - 9:30 MDT. During this window sendgrid.com, login, and sign-up may be unavailable for up to 10 minutes.
Our operations team resolved the issue and Marketing Campaigns stats are caught up. We apologize for any inconvenience this caused you. Please let our support team know if you have any questions: https://support.sendgrid.com/hc/en-us. -jz
May 16, 12:32 PDT
We are investigating reports of stat delays in Marketing Campaigns. Campaign creation and sending are not impacted. More updates to follow. -jz
May 16, 12:08 PDT