All Systems Operational
Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Legacy Newsletter ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
Other Services Operational
API ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Marketing Campaigns will undergo scheduled maintenance Sunday, December 11th, 4PM to 5PM MST. During this time the Marketing Campaigns UI and API will be unavailable and display maintenance pages. Scheduled campaigns will be delayed until the downtime is over. Legacy Newsletter and transactional mail will continue to send during this time. Please contact Support with questions: https://support.sendgrid.com/.
Posted on Nov 29, 12:11 PST
Past Incidents
Dec 3, 2016

No incidents reported today.

Dec 2, 2016

No incidents reported.

Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016
Resolved - Due to high volumes some customers may have experienced larger than normal deferral rates but the surge in sending has subsided. Email is flowing well and all systems appear normal. Please contact our support team if you have any questions: https://support.sendgrid.com
Nov 25, 08:59 PST
Update - Our Ops team is digging into the source of the Connection Timed Out deferrals within our system and are working to determine a speedy resolution.
Nov 25, 05:55 PST
Investigating - We are currently investigating reports of emails being deferred. Our Operations team is investigating the root cause with the highest priority. Stay tuned - we'll post updates here as we have them.
Nov 25, 05:43 PST
Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.

Nov 22, 2016
Resolved - We're declaring this technical incident resolved. Messages that were previously delayed have been processed.

Again, we apologize for any issues experienced. Please contact our support team if you have any questions: https://support.sendgrid.com.
Nov 22, 11:30 PST
Monitoring - We're closely monitoring performance of delayed mail traffic. New mail is being processed at a normal rate.

We sincerely apologize for any issues experienced, and will provide a final update once all delayed mail has dequeued.
Nov 22, 08:24 PST
Identified - We've identified a subset of mail traffic being delayed, and are currently in the process of mitigating the issue. Additional updates to follow.
Nov 22, 07:44 PST
Nov 21, 2016
Completed - We've completed our scheduled maintenance. Thanks for your patience.
Nov 21, 01:06 PST
Update - Maintenance will be running over our previously estimated window. We'll update you as soon as it's complete or we have additional information. Thank you for your patience.
Nov 20, 23:54 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 PST
Scheduled - Marketing Campaigns will undergo scheduled maintenance Sunday, November 20th, 9PM to 1AM MDT. During this time the Marketing Campaigns UI and API will be unavailable and display maintenance pages. Scheduled campaigns will be delayed until the downtime is over. Legacy Newsletter and transactional mail will continue to send during this time. Please contact Support with questions: https://support.sendgrid.com/.
Nov 15, 09:44 PST
Nov 19, 2016

No incidents reported.