All Systems Operational
Mail Sending Operational
API v3   ? Operational
SMTP   ? Operational
API v2   ? Operational
Marketing Campaigns Operational
Marketing Campaigns   ? Operational
Legacy Newsletter   ? Operational
Webhooks Operational
Event Webhook   ? Operational
Parse API   ? Operational
Other Services Operational
API   ? Operational
Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2018

No incidents reported today.

Jan 20, 2018

No incidents reported.

Jan 19, 2018
Resolved - Marketing Campaigns and Transactional Templates are continuing to load without issue and any queued messages are sending normally. We sincerely apologize for any inconvenience this may have caused. Thank you for your patience. Please reach out to our Support team at https://support.sendgrid.com if you have any questions.
Jan 19, 13:57 PST
Monitoring - Marketing Campaigns and Transactional Templates are once again loading without issue. We briefly queued messages for our Transactional Template users during the time that templates were not accessible. We will continue to monitor the fix. Please contact our Support team with any questions: https://support.sendgrid.com/
Jan 19, 13:40 PST
Investigating - We are currently investigating reports of errors when attempting to load Transactional and Marketing templates. Users of Marketing Campaigns and Transactional Templates may be unable to load these pages at this time. Thank you for your patience. We will post an update as we have more information. Please contact our Support team with any questions: https://support.sendgrid.com/
Jan 19, 13:23 PST
Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018
Resolved - Marketing Campaigns contacts and sending has been fully restored to all customers at the expected performance level you can trust from our service.

Our team is working with a handful of customers who need additional, account-specific resolution related to their contacts and campaign sends. We are communicating individually with these customers and will update them directly moving forward. We sincerely thank you for your patience. Please reach out to our Support team with any questions at https://support.sendgrid.com.
Jan 15, 23:12 PST
Identified - Our engineers have identified the issue and are working towards a resolution. Campaign sends and contact additions & edits are still suspended for a subset of customers. We will provide more information as it becomes available. We apologize for the inconvenience and thank you for your patience. Please contact our Support team with any questions: https://support.sendgrid.com/
Jan 15, 20:00 PST
Update - Our engineering team has suspended campaign sending and contact interactions for a subset of customers while we continue to investigate. Thank you for your patience. Please contact our support team with any questions: https://support.sendgrid.com/
Jan 15, 17:29 PST
Investigating - A small subset of Marketing Campaigns customers may see empty list and segment pages or campaigns marked "sent" but mail has not actually sent. Our team is currently investigating. Thank you for your patience. Please contact our support team with any questions: https://support.sendgrid.com/
Jan 15, 15:47 PST
Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018
Completed - The scheduled maintenance has been completed.
Jan 12, 10:12 PST
Update - Our operations team has extended this maintenance window. We will provide an update when the maintenance is completed. Thank you for your patience. Please contact our support team with any questions: https://support.sendgrid.com/
Jan 11, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 14:00 PST
Scheduled - Marketing Campaigns will undergo scheduled maintenance Thursday, January 11th, 3PM to 3AM MST. During this time a small subset of Marketing Campaigns customers may see increased campaign send times. Transactional mail will send normally during this time. Please contact Support with questions: https://support.sendgrid.com/.
Jan 10, 11:49 PST
Jan 10, 2018
Resolved - Our operations team has confirmed Marketing Campaigns is fully operational once again. We apologize for any inconvenience this caused you. Please contact our Support team with any questions: https://support.sendgrid.com/
Jan 10, 09:09 PST
Investigating - Our engineers are currently investigating reports of 504 and other errors in Marketing Campaigns. We'll provide updates as we have additional information. We apologize for any inconvenience, please contact our support team with any questions: https://support.sendgrid.com/
Jan 10, 08:00 PST
Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.