All Systems Operational
Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Legacy Newsletter ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
Other Services Operational
API ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2016

No incidents reported today.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016
Resolved - Our operations team has been closely monitoring performance, and has confirmed this issue to be resolved. Please contact our support team if you have any questions: https://support.sendgrid.com.
Sep 20, 17:05 PDT
Monitoring - The small subset of users affected by this morning's delays should see their queues and sending times returning to normal. We will continue to monitor sending queues; please report any issues to https://support.sendgrid.com.
Sep 20, 11:16 PDT
Investigating - We are investigating reports of email delays that may be affecting a small subset of customers. Our Operations team has identified the root cause and is looking at this with the highest priority. Updates to follow.
Sep 20, 07:16 PDT
Sep 19, 2016

No incidents reported.

Sep 18, 2016
Completed - The scheduled maintenance has been completed.
Sep 18, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:00 PDT
Scheduled - In order to increase the stability and scalability of our core systems, we have scheduled a maintenance period Sunday, September 18th from 9 AM to 5 PM MT for our US West Coast data center. Thank you for your patience, and giving us the opportunity to further provide you with scalable solutions. Please contact our support team with any questions: https://support.sendgrid.com/hc/en-us.
Sep 7, 13:46 PDT
Sep 17, 2016
Completed - The scheduled maintenance has been completed.
Sep 17, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:00 PDT
Scheduled - In order to increase the stability and scalability of our core systems, we have scheduled a maintenance period Saturday, September 17th from 9 AM to 5 PM MT for our US West Coast data center. Thank you for your patience, and giving us the opportunity to further provide you with scalable solutions. Please contact our support team with any questions: https://support.sendgrid.com/hc/en-us.
Sep 7, 13:44 PDT
Sep 16, 2016

No incidents reported.

Sep 15, 2016

No incidents reported.

Sep 14, 2016

No incidents reported.

Sep 13, 2016
Resolved - The portion of mail that was queued and delayed has finished processing. Our operations team has been closely monitoring performance, and has confirmed this issue to be resolved. We sincerely apologize for any inconvenience you may have experienced. Please contact our support team if you have any questions: https://support.sendgrid.com.
Sep 13, 14:52 PDT
Monitoring - We've confirmed the root cause to be a single mail processing server becoming unresponsive resulting in some mail being queued and delayed. All mail from this server is now being delivered via other servers. Only a portion of email was handled by this server. We'll continue to closely monitor progress.
Sep 13, 12:07 PDT
Identified - We are aware and currently investigating reports of email delays that may be affecting a small subset of customers. Our Operations team has identified the root cause and is looking at this with the highest priority. We will update shortly with more information on a resolution.
Sep 13, 10:20 PDT
Sep 12, 2016

No incidents reported.