Identified - Our operations team is making progress towards a resolution. We will provide another update once we've resolved the issue in our East Coast Data Center. In the meantime, please direct any questions to our Support team by visiting https://support.sendgrid.com
Jul 18, 13:08 PDT
Investigating - We are currently investigating issues in our East Coast Data Center. We have routed East Coast traffic to our Midwest Data Center. There may be latency connecting to our Midwest Data Center if you typically connect to our East Coast Data Center. Thank you for your patience as we work on this. Please reach out to our Support team with any questions at https://support.sendgrid.com
Jul 18, 08:19 PDT
Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Legacy Newsletter ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
Other Services Operational
API ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 24, 2017

No incidents reported today.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017
Resolved - We've monitored the restored services and are confident paid sign ups and upgrades are fully operational. If you were unable to upgrade or have created a free account during this downtime, you will now be able to upgrade to the paid plan of your choice. We apologize for any inconvenience this caused. Please reach out to Support https://support.sendgrid.com with any questions.
Jul 20, 15:16 PDT
Monitoring - Our paid sign ups and upgrades have been restored. If you were unable to upgrade or have created a free account during this downtime, you will now be able to upgrade to the paid plan of your choice. If you have any additional questions please reach out to our Support team at https://support.sendgrid.com. Thank you for your patience.
Jul 20, 14:30 PDT
Investigating - Paid sign ups and upgrades are currently unavailable. Our team is working diligently to restore paid sign ups. In the meantime please sign up for a free account and upgrade once this issue is resolved. We apologize for any inconvenience. Please reach out to our Support team at https://support.sendgrid.com with any questions at this time.
Jul 20, 13:58 PDT
Jul 19, 2017

No incidents reported.

Jul 17, 2017
Resolved - After monitoring performance we're declaring this incident resolved. We apologize for any inconvenience this has caused. Please reach out to our support team with any additional questions: https://support.sendgrid.com.
Jul 17, 20:10 PDT
Monitoring - Our team has resolved the issue causing the errors within Marketing Campaigns. New and scheduled Marketing Campaigns are now sending without delay. We thank you for your patience and apologize for any inconvenience this may have caused. Please reach out to our support team with any additional questions at https://support.sendgrid.com.
Jul 17, 17:47 PDT
Investigating - Our operations team is currently investigating errors within Marketing Campaigns. Some customers may experience errors adding or editing contacts and campaigns. Campaign sending may be delayed as well. More updates to follow. We apologize for any inconvenience. Please reach out to our Support team with questions: https://support.sendgrid.com/.
Jul 17, 16:41 PDT
Jul 16, 2017

No incidents reported.

Jul 15, 2017
Resolved - This incident has been resolved.
Jul 15, 22:26 PDT
Monitoring - Our team was able to determine the root cause of the login issue and have put a resolution in place. We will continue to monitor our login page to ensure it's continued uptime. Thank you for your patience and please reach out to our Support team with any additional questions at https://support.sendgrid.com.
Jul 15, 22:06 PDT
Investigating - We are currently investigating the inability to log into our site. We apologize for any inconvenience at this time and will provide additional information as it becomes available. Please reach out to our Support team at https://support.sendgrid.com with any questions.
Jul 15, 21:13 PDT
Completed - The scheduled maintenance has been completed.
Jul 15, 21:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 16:15 PDT
Scheduled - In order to increase the stability and scalability of our core systems, our Midwest data center will undergo SCHEDULED MAINTENANCE Saturday, July 15th 5PM - 10PM MDT. During this time our website, as well as the Marketing Campaigns and Legacy Newsletter sites will be intermittently available. Our v3 API, Inbound Parse and Event Webhook services will also be intermittently impacted. Scheduled mail sends and campaigns will continue to be sent during the maintenance. Customers may also experience brief errors during upgrading, downgrading, or signing-up. If you experience this please try again after a few minutes.

Thank you for your patience through this maintenance. Please contact our support team with any questions: https://support.sendgrid.com/
Jul 10, 15:39 PDT
Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.