Technical Incident: Partner Account Activation

Incident Report for SendGrid

Resolved

Thank you for your patience, activation has been restored for the impacted subset of our partner accounts. We apologize for any inconvenience this may have caused. Please reach out to our Support team at https://support.sendgrid.com with any additional questions.

Posted Aug 01, 2017 - 17:06 PDT

Identified

We are currently working to restore activation to a subset of our partner accounts. These users may experience issues with our website, login, and mail sending. Our operations team is working on a fix for these users and we'll have an update when that is deployed. We apologize for any inconvenience this caused you.

Posted Aug 01, 2017 - 15:37 PDT

This incident affected: Mail Sending (SMTP, API v2) and API, Website.