Dropped emails when using ASM within the X-SMTPAPI header
Incident Report for SendGrid
Resolved
No emails have been dropping since our Operations team confirm they have deployed a fix.
We apologize for any inconvenience this has caused. If you have any questions or concerns, please reach out to our support team at support@sendgrid.com
Posted Nov 23, 2015 - 04:14 PST
Update
We've solved the issue that was causing emails to be dropped and we are monitoring this at the moment.
Posted Nov 23, 2015 - 02:35 PST
Identified
Our operations team have identified what is causing this issue and are working on a fix at the moment.
Posted Nov 23, 2015 - 01:36 PST
Investigating
We're currently investigating reports of emails being dropped when adding ASM groups within the X-SMTPAPI header. We apologize for any inconvenience this may cause.
Posted Nov 23, 2015 - 00:30 PST