Substitution values not replaced properly

Incident Report for SendGrid

Resolved

Our Operations team has identified and mitigated the issue affecting substitution values. We apologize for any inconvenience this caused. Please reach out to our support team with any additional questions: https://support.sendgrid.com.
Posted 8 years ago. Sep 20, 2017 - 08:13 PDT

Investigating

We are currently investigating reports of substitution values not replacing properly for a subset of our customers. We're actively working to determine the root cause and will provide additional updates shortly. If you have questions or need additional information, please contact SendGrid Support directly: http://support.sendgrid.com
Posted 8 years ago. Sep 20, 2017 - 05:29 PDT