Design Editor Template Not Allowing Movement of Modules

Incident Report for SendGrid

Update

Our engineers are continuing to investigate the issue with the Design Editor preventing module movement. We will continue to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2026 - 10:41 PDT

Investigating

Starting around 8:22 PST on April 26th, 2026, our engineers began investigating an issue with the Design Editor is preventing module movement. Customer may experience issues with modules not allowing to be selected for drag-and-drop repositioning. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

Posted Apr 22, 2026 - 09:32 PDT

This incident affects: Marketing Campaigns (Marketing Campaigns) and API.