Inaccurate Global Statistics

Incident Report for SendGrid

Resolved

“Our engineers have monitored the fix and confirmed the issue with Inaccurate Global stats has been resolved. All services are now operating normally at this time.”
Posted 2 years ago. Jun 12, 2023 - 22:04 PDT

Monitoring

Our engineers have implemented a fix and are monitoring the system's performance. We will provide another update as soon as more information becomes available.
Posted 2 years ago. Jun 12, 2023 - 21:41 PDT

Identified

Our engineers are continuing to investigate this issue with Global Statistics. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Jun 12, 2023 - 20:51 PDT

Update

Our engineers have implemented a fix and are monitoring the system's performance. We will provide another update as soon as more information becomes available.
Posted 2 years ago. Jun 12, 2023 - 18:48 PDT

Monitoring

Our engineers have implemented a fix and are monitoring the system's performance. We will provide another update in an hour or as soon as more information becomes available.
Posted 2 years ago. Jun 12, 2023 - 17:42 PDT

Update

Our engineers are continuing to investigate this issue with Global Statistics. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Jun 12, 2023 - 17:00 PDT

Update

Our engineers are continuing to investigate this issue with Global Statistics. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Jun 12, 2023 - 16:04 PDT

Investigating

Starting around 2:30 PM PT on June 12th, our engineers began investigating an issue with Global Statistics. Users may experience inaccurate, deflated statistics dating back to June 4th, 2023 beginning at approximately 4:00 PM PT. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Posted 2 years ago. Jun 12, 2023 - 15:04 PDT
This incident affected: Statistics.