Global Stats Delay

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with delayed Global Stats has been resolved. All services are now operating normally at this time, and all Global Stats have been restored.
Posted 2 years ago. May 24, 2023 - 09:40 PDT

Monitoring

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour, or as soon as more information becomes available.
Posted 2 years ago. May 24, 2023 - 09:05 PDT

Update

We are continuing to work on a fix for this issue.
Posted 2 years ago. May 24, 2023 - 09:03 PDT

Identified

Our engineering team has identified the issue and are working towards a fix. Only stats for events occurring after 4:30 PM PT on May 23rd are impacted. We will provide another update within an hour or as soon as more information becomes available.
Posted 2 years ago. May 24, 2023 - 08:36 PDT

Investigating

Starting around 7:00 A.M. PT on May 24, our engineers started investigating delays with Global Stats. Customers may experience delays for the posting of stats. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. May 24, 2023 - 07:38 PDT
This incident affected: Statistics.