Duplicate Support Tickets Coming in From Multiple Customers
Incident
Report for SendGrid
Resolved
At this time all issues with submitting tickets has been confirmed as resolved.
Monitoring
Our engineers have implemented a fix and are monitoring the performance. We will provide another update in an hour or as soon as more information becomes available.
Identified
Our engineers have identified the cause and are working on rolling out a solution. We will provide another update in an hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue. We will provide another update in two hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue. In the meantime, we request you to avoid submitting multiple tickets for the same issue or clicking the submit button repeatedly.
We will provide another update in one hour or as soon as more information becomes available.
We will provide another update in one hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue. We will provide another update in hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Investigating
Our engineers have identified the issue that is causing multiple ticket submissions on our support center and are working to implement a fix. In the meantime, we request you to avoid submitting multiple tickets for the same issue or clicking the submit button repeatedly.
We will provide another update in hour or as soon as more information becomes available.
We will provide another update in hour or as soon as more information becomes available.
This incident affected: Website.