Technical Incident: Email Delays

Incident Report for SendGrid

Resolved

Our operations team has resolved this incident and mail is processing as expected. Any mail that was delayed has been processed as well. We apologize for any inconvenience this caused. Please contact our support team with questions at https://support.sendgrid.com/.

Posted 9 years ago. Jan 03, 2017 - 16:23 PST

Identified

We're currently in the process of mitigating mail that has been queued up due to this technical incident. All new mail is processing immediately.

We'll provide additional updates once our queues normalize.

Posted 9 years ago. Jan 03, 2017 - 15:03 PST

Investigating

Our operations team is investigating reports of mail delays. We apologize for any inconvenience this has caused. Updates to follow.

Posted 9 years ago. Jan 03, 2017 - 13:20 PST

This incident affected: Marketing Campaigns (Marketing Campaigns) and Mail Sending (API v3, SMTP, API v2).