Our engineers have monitored the fix and confirmed the issue related to increased deferrals has now been resolved. All services are now operating normally at this time.
Posted Aug 08, 2024 - 11:15 PDT
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Aug 08, 2024 - 11:02 PDT
Identified
Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Posted Aug 08, 2024 - 09:17 PDT
Investigating
Starting around 08:30AM PT on Thursday 08, August 2024, our engineers started investigating an issue with Email delivery, customer will get an error for deferral emails, they are returning an: "Internal Server Error" message.
We are aware of this issue and our engineers are working towards a fix, we will provide another update in 1 hour, or as soon as more information becomes available.
