Intermittent Console Errors

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with the SendGrid website has been resolved. All services are now operating normally at this time.
Posted Mar 20, 2023 - 15:07 PDT

Monitoring

Monitoring: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in one hour or as soon as more information becomes available.
Posted Mar 20, 2023 - 14:31 PDT

Update

Our engineers continue working toward a fix. As a current workaround for this issue, refreshing the web browser used to access the site will allow the site to load fully. We will provide another update in two hours or as soon as more information becomes available.
Posted Mar 20, 2023 - 14:21 PDT

Identified

Our engineers have identified the issue and are working toward a fix. As a current workaround for this issue, refreshing the web browser used to access the site will allow the site to load fully. We will provide another update in one hour or as soon as more information becomes available.
Posted Mar 20, 2023 - 13:23 PDT

Investigating

Starting around 11:58 PT on Monday 03/20/2023, our engineers began investigating an issue with the SendGrid website. Users may experience intermittent issues with new account signups, account upgrades, and menu options on the website not loading correctly upon logging in. As a current workaround for this issue, refreshing the web browser used to access the site will allow the site to load fully. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Posted Mar 20, 2023 - 13:22 PDT
This incident affected: Website.