v3 Email Activity Feed API Errors

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with the v3 Email Activity Feed API Errors has been resolved. All services are now operating normally at this time.
Posted Sep 30, 2025 - 16:30 PDT

Monitoring

Our engineers have implemented a fix and are monitoring system performance. Users should no longer see intermittent 503 errors when calling the v3 Email Activity Feed API endpoints. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 30, 2025 - 15:54 PDT

Investigating

Starting around 1:50 PDT on 9/30/2025, our engineers began investigating an issue with the v3 Email Activity Feed API. Users may see intermittent 503 errors when making GET calls to the /v3/messages & /v3/messages/{msgid} API endpoints.

This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 30, 2025 - 15:00 PDT
This incident affected: API.