Our engineers have monitored the fix and confirmed the issue with the Sign Up page not loading on Firefox browsers has been resolved. All services are now operating normally at this time.
Posted Jan 11, 2024 - 19:03 PST
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update as soon as more information becomes available.
Posted Jan 11, 2024 - 18:27 PST
Identified
Our engineers have identified the issue and are working toward a fix. Users may still note issues loading the Sign Up page when using Firefox. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 11, 2024 - 16:19 PST
Investigating
Starting around 3:15PM PST on January 11th 2024, our engineers began investigating an issue with the Sign Up page on the Firefox web browser. Users may experience issues loading the Sign Up page when on the Firefox web browser. Users may want to use an alternative browser in the meantime. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
