Technical Incident - Delays in User Signups and Account Changes

Incident Report for SendGrid

Resolved

Our engineers have validated that the issue has been resolved and delayed events are now caught up. We sincerely apologize for the inconvenience and thank you for your patience.
Posted 5 years ago. Oct 15, 2020 - 14:46 PDT

Monitoring

As of 1:20PM MT, users may have noticed delays when attempting to sign up, make account changes, or upgrade/downgrade their plan. Our engineers have since mitigated this issue and are monitoring our systems. We will provide an update when we confirm the issue has been fully resolved. We appreciate your patience and apologize for any inconvenience this may have caused.
Posted 5 years ago. Oct 15, 2020 - 14:22 PDT
This incident affected: Website.
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