Errors when using Single Sender Verification

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
Posted 2 years ago. Jan 31, 2023 - 18:55 PST

Update

Our engineers are noticing improvements in the Single Sender Verification. We will provide another update in the next hour, or as soon as more information becomes available.
Posted 2 years ago. Jan 31, 2023 - 18:52 PST

Update

We are continuing to monitor for any further issues.
Posted 2 years ago. Jan 31, 2023 - 17:53 PST

Monitoring

Our engineers have implemented a fix and are monitoring system performance. Users should no longer be experiencing any issues with Single Sender Verification. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Jan 31, 2023 - 16:43 PST

Investigating

Starting around 4:00PM PST on January 31st, our engineers began investigating an issue with Single Sender Verification. Users may experience errors when viewing, creating, and verifying Single Senders. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Jan 31, 2023 - 16:19 PST
This incident affected: API and Website.