Service Disruption: Dashboard Display Issues and Stats API Timeouts

Incident Report for SendGrid

Resolved

This incident has been resolved.

Posted Jul 01, 2020 - 11:43 PDT

Update

We have monitored the fix and confirmed the issue has been resolved. We greatly appreciate your patience and apologize for any inconvenience this may have caused. Please contact our Support team with any questions at https://support.sendgrid.com/.

Posted Jul 01, 2020 - 08:55 PDT

Monitoring

Our engineers identified the issue and implemented a fix. We are currently monitoring the situation and will provide updates. We apologize for any inconvenience this may have caused. Please reach out to our Support team at https://support.sendgrid.com with any questions.

Posted Jul 01, 2020 - 08:35 PDT

Investigating

We are currently investigating stats dashboard display issues and stats API timeouts. Mail send is not impacted. We sincerely apologize for the inconvenience. Please reach out to our Support team at https://support.sendgrid.com with any questions.

Posted Jul 01, 2020 - 08:10 PDT

This incident affected: API and Website.