Sender Authentication Degraded

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with Sender Authentication has been resolved. All services are now operating normally at this time.
Posted Feb 04, 2026 - 10:56 PST

Monitoring

Our engineers have implemented a fix and are monitoring system performance. Due to a third-party provider, we were experiencing issues with verifying records within Sender Authentication. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 04, 2026 - 10:40 PST

Identified

Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 04, 2026 - 10:25 PST

Investigating

Starting around 10am on February 4, 2026, our engineers began investigating an issue with Sender Authentication. Users may experience newly created records within the Sender Authentication page not verifying which includes Domain Authentication and Link Branding records that were created after 8:45am PST. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 04, 2026 - 10:12 PST
This incident affected: API and Website.