Failures observed on /v3/user/scheduled_sends API calls.

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with /v3/user/scheduled_sends API Endpoint has been resolved. All services are now operating normally at this time.
Posted Aug 26, 2025 - 03:35 PDT

Monitoring

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Aug 26, 2025 - 03:06 PDT

Identified

Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Posted Aug 26, 2025 - 02:57 PDT

Investigating

Starting around 1 PM PT on August 25th, customer may experience failures on /v3/user/scheduled_sends. Our engineers are investigating the issue. This does impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Posted Aug 26, 2025 - 02:51 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns).