Delay in Mailsend for Limited Customers

Incident Report for SendGrid

Resolved

This incident has been resolved.
Posted Feb 21, 2025 - 18:26 PST

Monitoring

A fix has been implemented and we are monitoring the results. We will provide another update in an hour or as soon as more information becomes available.
Posted Feb 21, 2025 - 17:35 PST

Update

Traffic has been swung and we are in a mitigated state. We will provide another update in an hour or as soon as more information becomes available.
Posted Feb 21, 2025 - 15:52 PST

Update

We are continuing to work on a fix for this issue.
Posted Feb 21, 2025 - 14:43 PST

Identified

Our engineers have identified an issue delaying mailsend for limited customers around 1:20 PM PST and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Posted Feb 21, 2025 - 14:42 PST
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