Marketing Campaigns- Error When Attempting to Access Contacts

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
Posted Aug 24, 2022 - 10:48 PDT

Monitoring

Our engineers have implemented a fix and are monitoring the system's performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Aug 24, 2022 - 10:45 PDT

Investigating

Starting around 10:24 am PT on August 24th, our engineers began investigating an issue with accessing Marketing Campaigns contacts both through the user interface and API. Customers may experience an error when attempting to access contacts. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Posted Aug 24, 2022 - 10:40 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns) and API.
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