We have confirmed that the issue has been resolved. We thank you for your patience and apologize for any inconvenience this may have caused. Please contact our Support team with any questions at https://support.sendgrid.com/.
Posted Jul 17, 2020 - 16:12 PDT
Monitoring
Our third party provider reports their incident is resolved. We are monitoring our systems and will provide an update when we confirm the issue has been resolved. We appreciate your patience and apologize for any inconvenience this may be causing. Please contact our Support team with any questions: https://support.sendgrid.com/.
Posted Jul 17, 2020 - 15:47 PDT
Identified
Due to a third party incident, starting around 3:14PM MT, users who are attempting to complete the Sender Authentication process on their account may be unable to complete the process and/or validate their domain. Also users who have previously completed domain authentication with “automatic security” enabled may notice SPF and DKIM no longer passing during this downtime. Our engineers are monitoring the situation and will provide updates as they become available. Please reach out to our Support team at https://support.sendgrid.com with any questions.
Posted Jul 17, 2020 - 15:09 PDT
This incident affected: Mail Sending (API v3, SMTP, API v2) and Website.
