Site Login Issues

Incident Report for SendGrid

Resolved

Our engineers have implemented a fix and are monitoring Twilio SendGrid system performance. Customers should now be able to login and navigate their Twilio SendGrid account. We will provide another update in an hour or as soon as more information becomes available.
Posted Jul 20, 2021 - 11:40 PDT

Update

Our engineers have implemented a fix and are still monitoring Twilio SendGrid system performance. Customers should now be able to login and navigate their Twilio SendGrid account. We will provide another update in an hour or as soon as more information becomes available.
Posted Jul 20, 2021 - 11:30 PDT

Monitoring

Our engineers have implemented a fix and are monitoring Twilio SendGrid system performance. Customers should now be able to login and navigate their Twilio SendGrid account. We will provide another update in an hour or as soon as more information becomes available.
Posted Jul 20, 2021 - 10:31 PDT

Update

We are continuing to investigate this issue.
Posted Jul 20, 2021 - 10:16 PDT

Update

We are continuing to investigate this issue.
Posted Jul 20, 2021 - 10:15 PDT

Investigating

Starting around 9:55am PDT on July 20th, our engineers began investigating an issue with Site Logins. Customers may experience issues logging into their account and navigating the Dashboard. This does not impact mail send. We will provide another update in the next hour or as soon as more information becomes available.
Posted Jul 20, 2021 - 10:14 PDT
This incident affected: Website.