Our engineers have monitored the fix and confirmed the issue with intermittent 5xx errors for some API endpoints has been resolved. All services are now operating normally at this time.
Posted Nov 14, 2024 - 10:27 PST
Monitoring
Our engineers have identified and implemented a fix and are monitoring system performance. Users may continue to experience intermittent 5xx errors for some endpoints. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 14, 2024 - 09:25 PST
Update
Our engineers are still actively investigating this issue to provide the best next course of action. We will provide more updates as soon as they become available.
Posted Nov 14, 2024 - 08:58 PST
Investigating
Starting around 7:00 AM PT yesterday, our engineers have identified an increase in 5xx errors for some endpoints. Mail send is not affected. Our engineers are fully aware and actively investigating this issue. We'll be providing more details and updates within an hour as soon as they become available.
