Our engineers have confirmed that no issues have been reported, and this incident has now been completely resolved.
Posted May 03, 2025 - 07:25 PDT
Monitoring
Our engineers have applied a fix to the issue and now are monitoring the results, we'll provide an update as soon as it is available
Posted May 03, 2025 - 07:08 PDT
Identified
Our engineers have identified the issue and are now working towards a fix. We will provide a new update as soon as it becomes available.
Posted May 03, 2025 - 06:57 PDT
Investigating
Starting around 11:52pm PT, May 2nd, our engineers started investigating an issue where users are unable to access full functionalities of their account plan changes (upgrades/downgrades), as well as for some new users that are unable to log in at the moment.
Our engineers are investigating the issue and will provide another update within the next hour. Mail send is not affected.
