Unable to upload contacts into Marketing Campaigns
Incident
Report for SendGrid
Resolved
Our engineers have monitored the fix and they confirmed that the issue with marketing campaigns contacts upload delays has been resolved. All services are now operating normally.
Update
Our engineers have implemented a fix and are monitoring system performance. We will provide another update as soon as more information becomes available.
Monitoring
We are continuing to monitor the results of the fix.
Update
Our engineers have implemented a fix and are monitoring system performance. Customers may start noting contacts uploaded during the outage begin to process. Contact uploading delays should begin to subside. We will provide another update in 1 hour or as soon as more information becomes available.
Update
Our engineers are continuing to work on a fix for this issue.
Identified
Our engineers have identified the issue and are working toward a fix. Customers may still experience delays when uploading contacts at this time. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Starting around 2:10PM PT on August 10th, our engineers began investigating an issue with Marketing Campaigns. Users may experience delays uploading contacts via CSV, manual add, and API. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: Marketing Campaigns (Marketing Campaigns) and API.