Our engineers have monitored the fix and confirmed the issue with Contacts on Marketing Campaigns and has been resolved. All services are now operating normally at this time.
Posted 3 years ago. Apr 22, 2022 - 13:20 PDT
Update
We are continuing to monitor for any further issues.
Posted 3 years ago. Apr 22, 2022 - 13:02 PDT
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 3 years ago. Apr 22, 2022 - 13:01 PDT
Update
We are continuing to work on a fix for this issue.
Posted 3 years ago. Apr 22, 2022 - 12:56 PDT
Identified
Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 3 years ago. Apr 22, 2022 - 12:44 PDT
Update
We are continuing to investigate this issue.
Posted 3 years ago. Apr 22, 2022 - 12:19 PDT
Investigating
Starting around 9:15am PST on 4/22/2022, our engineers began investigating an issue with Marketing Campaigns (TNE). Customers may experience delays or time out errors when attempting new uploads or updates to contact lists. Also Marketing Campaigns or Automations may not be sent to new recipients due to delays with contacts. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 3 years ago. Apr 22, 2022 - 09:15 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns).
