Degraded SMTP sending Performance

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with SMTP degraded performance has been resolved. All services are now operating normally at this time.
Posted 12 days ago. Jul 14, 2025 - 10:48 PDT

Identified

Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Posted 12 days ago. Jul 14, 2025 - 09:32 PDT

Investigating

Starting around 8:18 AM (PST) on 07/14, our engineers began investigating an issue with Email SMTP Service. Some customers may experience issue when sending emails seeing the following error message: "too many recipients". This issue only impacts SMTP mail send. We will provide another update in an hour or as soon as more information becomes available.
Posted 12 days ago. Jul 14, 2025 - 08:34 PDT
This incident affected: Mail Sending (SMTP).
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