Dropped Inbound Parse Events

Incident Report for SendGrid

Resolved

From 2:15PM to 3:25PM PT, we experienced an issue with Inbound Parse due to a third party incident. A subset of customers may not have received Inbound Parse events if their servers returned a 500 error during this time frame. Mail send was not impacted. This issue has been mitigated and resolved. All services are now operating normally at this time.

Posted Apr 01, 2021 - 14:00 PDT