Our engineers have monitored the fix and confirmed the issue with mail send delays has been resolved. All services are now operating normally at this time.
Posted Feb 28, 2024 - 16:20 PST
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Feb 28, 2024 - 15:47 PST
Identified
Our engineers have identified the issue and are working toward a fix. Emails requests that were delayed between 3pm -3:15pm PST will still be delivered. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 28, 2024 - 15:36 PST
Investigating
Starting around 3:21 PM PST on February 28th 2024, our engineers began investigating an issue with intermittent delays in mail send between 3pm-3:15pm PST. Users may experience intermittent delays when sending emails during this period of time. This does not impact new mail send requests after 3:15pm PST. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 28, 2024 - 15:32 PST
This incident affected: Mail Sending (API v3, SMTP, API v2) and API.
