Our engineers have monitored the fix and confirmed the issue with email message processing and delivery has been resolved. All services are now operating normally at this time.
Posted Jan 22, 2024 - 17:16 PST
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 22, 2024 - 16:30 PST
Identified
Our engineers have identified the issue and are working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
Posted Jan 22, 2024 - 16:15 PST
Investigating
Starting at 3:08 PM PST on January 22, 2024, our engineers began investigating an issue with our systems that is delaying processing and delivery of mail. Users may experience delays with processing and delivery of email messages sent through Twilio SendGrid. This does impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Posted Jan 22, 2024 - 16:09 PST
This incident affected: Marketing Campaigns (Marketing Campaigns), Mail Sending (API v3, SMTP, API v2), and Statistics.
