Service Disruption: Possible 500 or Connection Timeout Errors

Incident Report for SendGrid

Resolved

Our engineers became aware of an issue that occurred between 8:15 to 8:22 MT that may have resulted in a small subset of customers experiencing 500 errors or timeouts with mail send. In addition a subset of recipients may have experienced timeouts when clicking links. Links and mail send should now be working now without issues. We apologize for any inconvenience and thank you for your patience.

Posted 4 years ago. Feb 04, 2021 - 08:37 PST

This incident affected: Mail Sending (API v3, SMTP, API v2).