Reseller Users Unable To Access Event Webhooks Settings From Twilio SendGrid UI
Incident
Report for SendGrid
Resolved
Our engineers have monitored the fix and confirmed the issue with access to Event Webhooks settings From Twilio SendGrid UI, has been resolved. All services are now operating normally at this time.
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Update
Our engineers have identified the issue and are still working toward a fix. We will provide another update in 2 hour or as soon as more information becomes available.
Identified
Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue with reseller customers unable to access the Event Webhook settings page. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
Starting around 11:48 AM PT on May 11th our engineers began investigating an issue with accessing Event Webhooks in the UI for resellers. Users will be unable to access the Event Webhook settings page. This does not impact mail send. This does not impact Event Webhook functionality. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: Website.