Customers unable to receive transactional email

Incident Report for SendGrid

Resolved

Starting around 09:13 AM PDT, our engineers investigated and resolved an issue where a subset of SendGrid users may have not received SendGrid system messages (transactional emails). This issue has been resolved and all transactional mail should be received as expected. If you did not receive expected transactional emails from SendGrid, please re-request those emails as you should now receive them.

Posted Mar 18, 2025 - 07:00 PDT