On-Prem Forwarder Maintenance: Tuesday - Friday, Febuary 17th - 20th

Scheduled Maintenance Report for SendGrid

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 17, 2026 - 12:00 PST

Scheduled

In order to increase the stability and scalability of our systems, we are performing scheduled maintenance on the current On-Prem Forwarder infrastructure which is being decommissioned. We will be turning off the legacy On-prem forwarders and migrating to new IP ranges. From February 17th - 20th the On-prem forwarder will be disabled for 6 hours, then re-enabled affecting webhook deliveries (both Event Webhooks and Inbound Parse). Customers who haven't allowlisted our new IP ranges will see all their webhook posts delayed and eventually fail during that 6 hour timespan.

Thank you for your patience through this maintenance.
Posted Feb 17, 2026 - 11:55 PST
This scheduled maintenance affects: Webhooks (Event Webhook, Parse API).