Our engineers have monitored the fix and confirmed the issue with login to SendGrid has been resolved. All services are now operating normally at this time.
If you were affected by this issue, We recommend performing a hard refresh on your browser in order to access once more.
Posted Feb 20, 2025 - 16:55 PST
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Feb 20, 2025 - 15:19 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 20, 2025 - 14:36 PST
Identified
Our engineers have identified the issue and are working toward a fix associated to this login issue. We will provide another update in an hour or as soon as more information becomes available.
Posted Feb 20, 2025 - 13:18 PST
Investigating
Starting at 9:36 am PST today, our engineering team began investigating a problem with login functionality on sendgrid.com. Users might encounter difficulties with page loading or unresponsiveness when attempting to click the login button. Please rest assured, this issue is isolated to the login process and does not affect mail sending capabilities. We are actively working to resolve this and will provide another update in 1 hour, or sooner if new information becomes available.