Global Statistics Delay
Incident
Report for SendGrid
Resolved
Our engineers have monitored the fix and confirmed the issue with the delays in global statistics has been resolved. All services are now operating normally at this time.
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in the next 30 minutes or as soon as more information becomes available.
Identified
We are currently continuing to work towards a fix for this issue. Customers will continue to see delayed statistics when using the Global Statistics API endpoints; this would not effect the event webhook. We will provide another update in the next 2 hours or as soon as more information becomes available.
Monitoring
We are currently continuing to work towards a fix for this issue. Customers will continue to see delayed statistics when using the Global Statistics API endpoints; this would not effect the event webhook. We will provide another update in the next 2 hours or as soon as more information becomes available.
Update
We are currently continuing to work towards a fix for this issue. We will provide another update within the next 2 hours or sooner as more information becomes available to our team.
Update
We are currently continuing to work towards a fix for this issue. We will provide another update within an hour or sooner as more information becomes available to our team.
Update
We are currently continuing to work towards a fix for this issue. We will provide another update within an hour or sooner as more information becomes available to our team.
Identified
Our engineers have identified the issue related to global statistics delays and are working towards a fix. We will provide another update in the next hour or as soon as more information becomes available.
Investigating
Starting around 7:00 AM PST on November 26 2021, our engineers began investigating delays on global statistics. Customer may experience delays in global statistics reflecting in their account. This does not impact mail send. We will provide another update in 30 minutes or as soon as more information becomes available.
This incident affected: Statistics.