Delays in Email Activity and Account Management
Incident
Report for SendGrid
Resolved
Our engineers have monitored the fix and confirmed the issue with the Delays in Email Activity and Account Management has been resolved. All services are now operating normally at this time.
Update
Our engineers have monitored the fix and confirmed the issue with the Delays in Email Activity and Account Management has been resolved. All services are now operating normally at this time.
Update
Our engineers have implemented a fix and are monitoring the improvements in latency. We are continuing to monitor system performance and will provide another update in 30 minutes or as soon as new information is available.
Monitoring
Our engineers have implemented a fix and are seeing improvements in latency. We are continuing to monitor system performance and will provide another update in an hour or as soon as new information is available.
Identified
Our engineers have identified the issue and are working toward a fix. Issues are continuing with latency, as well as account management (including subuser and teammate creations and updates). We will provide another update in hour or as soon as more information becomes available.
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Investigating
At 2:07pm PST, our engineering team began investigating an issue with delays to Email Activity, in addition to v3 API endpoints. There are also issues with account management, including subuser creations and updates. This does not impact Mail Send. We will provide another update in one hour or as soon as information is available.
This incident affected: API, Website, and Email Activity.