Our engineers have monitored the fix and confirmed the issue with web pages has been resolved. All services are now operating normally at this time.
Posted Sep 14, 2023 - 12:03 PDT
Monitoring
The third party has implemented a fix and we are currently monitoring to ensure all pages are now resolving as expected.
Posted Sep 14, 2023 - 11:34 PDT
Identified
The third party has implemented a fix and we are currently monitoring to ensure all pages are now resolving as expected.
Posted Sep 14, 2023 - 11:34 PDT
Investigating
Starting around 11 AM PT on September 14th 2023, our engineers began investigating an issue in which certain web pages fail to load. This is due to a third party outage. Although the web console interface when logging into a SendGrid account is not impacted, some documentation pages external to this may result in a 503 error at this time. This does not impact mail send. We will provide an update in an hour or as soon as more information is available.
