Customers are Unable to Duplicate Single Sends

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with duplicating Single Sends has been resolved. All services are now operating normally at this time.
Posted 3 years ago. Nov 09, 2022 - 16:55 PST

Monitoring

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted 3 years ago. Nov 09, 2022 - 16:25 PST

Identified

Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 3 years ago. Nov 09, 2022 - 16:03 PST

Investigating

Starting around 4:22pm MT on November 9th 2022, our engineers began investigating an issue with duplicating Single Sends within the Marketing Campaigns in the UI. Users may not be able to duplicate Single Sends in Marketing Campaigns while our team investigates this issue. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 3 years ago. Nov 09, 2022 - 15:46 PST
This incident affected: Marketing Campaigns (Marketing Campaigns).