Errors When Using SendGrid API and making DNS request to api.sendgrid.com

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
Posted 2 years ago. Aug 30, 2023 - 19:44 PDT

Monitoring

Our engineers have been monitoring system performance and it appears to be operational now. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted 2 years ago. Aug 30, 2023 - 19:19 PDT

Investigating

Starting around 5:15 PM PT on August 30th, our engineers began investigating an issue with errors being reported when using api.sendgrid.com. Some users may experience timeouts and server errors when connecting to SendGrid API or using the user interface via app.sendgrid.com. We will provide another update in an hour or as soon as more information becomes available.
Posted 2 years ago. Aug 30, 2023 - 18:14 PDT
This incident affected: API.
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