Email Delivery Delays

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with delay in deliverability has been resolved. All services are now operating normally at this time.
Posted 2 years ago. Apr 25, 2023 - 09:03 PDT

Monitoring

At 7:30 A.M. PT on April 25, 2023, our engineers identified and mitigated the issue that was causing delivery delays to some SendGrid customers and are currently monitoring traffic to ensure delivery. We will provide another update within an hour
Posted 2 years ago. Apr 25, 2023 - 07:52 PDT

Investigating

Starting around 6:00 A.M. PT on April 25, 2023, our engineers began investigating an issue with email deliverability delays. Customers may experience delays in the deliverability for email API and marketing. We will provide another update in 1 hour or as soon as more information becomes available.
Posted 2 years ago. Apr 25, 2023 - 07:02 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns) and Mail Sending (API v3, SMTP).