Our engineers have monitored the fix and confirmed the issue with account creation problem has been resolved. All services are now operating normally at this time.
Posted Feb 25, 2025 - 20:55 PST
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Feb 25, 2025 - 20:14 PST
Update
Our engineers have identified the issue and are working toward a fix. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 25, 2025 - 19:49 PST
Identified
Our engineers have identified the issue and are working toward a fix associated to this account creation problem, and we will provide another update in an hour or as soon as more information becomes available.
Posted Feb 25, 2025 - 17:53 PST
Investigating
Starting around 3:47 P.M P.T on February 25th, our engineers began investigating an issue with account credential creation. Customer may experience issues when trying to create an account. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
